• due to the hand made nature of our products, colors, and variations may vary
• due to the hand made nature of our products, returns are not accepted
• we use recycled plastics for packaging materials
• we do not offer prop rentals, only prop sales 
• feel free to inquire about items prior to purchase
• use caution with all products
• blood can cause staining, please keep off of porous fabric, wash skin with warm water and soap
• US Props & Effect is not liable for any injury, accident, or damage that results from use or misuse of a product
• for bulk orders- contact us for discount pricing information
• for rushed orders- contact us for upgraded shipping information

• most products are shipped out 1-5 business days from order placement
• some of our more fragile prop products are made to order
• Shipping Pick Up Days are Mondays, Wednesdays, & Fridays
• products are shipped method chosen at checkout or fastest method available
• when possible- we use recycled materials/re-use shipping materials for shipping
• if you are needing a specific mail service- contact us prior to placing your order
• if your item is lost or damaged in transit- Don’t worry all shipments are insured. Contact your local shipping provider and process a claim.
• if your order is over $500, extra insurance can be purchased for your shipment
• for freight/large orders- contact us directly to arrange shipping
• if you are local to Nashville and would prefer pick up/meet up- contact us prior to placing your order
• reminder- we are not the shipping company, we will not be held responsible for weather delays/possible damage or lost packages.

production information:

• for bulk/long term pricing- contact us prior to ordering
• for prop master & set design services- contact us directly
• for custom creating a prop- contact us directly
• for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
• to carry our item in your shop- contact us for wholesale/private label pricing
• for use as promotional/ film or tv marketing materials-contact us for possible discount
• for a w9- contact us prior to ordering

police/military training information:

• for bulk/long term pricing- contact us prior to purchase
• for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
• to customize training products- contact us prior to purchase

content creator/influencer information:

• to collaborate in exchange for free product- contact us
• for promotion/to create a custom discount code for your followers- contact us
• to customize a product specifically for you/your brand- contact us

school/theatre information:

• for bulk/long term pricing- contact us prior to purchase
• for tax exempt orders- please email us your tax resale certificate or tax exempt certificate 
• for customized student prop training kits- contact us
• to schedule a zoom with your class and one of our prop professionals- contact us

• possible production & shipping delays  can occur due to covid and local ordinances

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