fyi

fyi

product information:

due to the hand made nature of our products, colors, and variations may vary
due to the hand made nature of our products, returns are not accepted
we use recycled plastics for packaging materials
we do not offer prop rentals, only prop sales
feel free to inquire about items prior to purchase
use caution with all products
blood can cause staining, please keep off of porous fabric, wash skin with warm water and soap
US Props & Effect is not liable for any injury, accident, or damage that results from use or misuse of a product
for bulk orders- contact us for discount pricing information
for rushed orders- contact us for upgraded shipping information

shipping information:

most products are shipped out 1-5 business days from order placement
some of our more fragile prop products are made to order
Shipping Pick Up Days are Mondays, Wednesdays, & Fridays
products are shipped method chosen at checkout or fastest method available
when possible- we use recycled materials/re-use shipping materials for shipping
if you are needing a specific mail service- contact us prior to placing your order
if your item is lost or damaged in transit- Don’t worry all shipments are insured. Contact your local shipping provider and process a claim.
if your order is over $500, extra insurance can be purchased for your shipment
for freight/large orders- contact us directly to arrange shipping
if you are local to Nashville and would prefer pick up/meet up- contact us prior to placing your order
reminder- we are not the shipping company, we will not be held responsible for weather delays/possible damage or lost packages.

production information:

for bulk/long term pricing- contact us prior to ordering
for prop master & set design services- contact us directly
for custom creating a prop- contact us directly
for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
to carry our item in your shop- contact us for wholesale/private label pricing
for use as promotional/ film or tv marketing materials-contact us for possible discount
for a w9- contact us prior to ordering

police/military training information:

for bulk/long term pricing- contact us prior to purchase
for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
to customize training products- contact us prior to purchase

content creator/influencer information:

school/theatre information:

for bulk/long term pricing- contact us prior to purchase
for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
for customized student prop training kits- contact us
to schedule a zoom with your class and one of our prop professionals- contact us

covid information:

possible production & shipping delays can occur due to covid and local ordinances

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