fyi
fyi
product information:
- due to the hand made nature of our products, colors, and variations may vary
- due to the hand made nature of our products, returns are not accepted
- we use recycled plastics for packaging materials
- we do not offer prop rentals, only prop sales
- feel free to inquire about items prior to purchase
- use caution with all products
- blood can cause staining, please keep off of porous fabric, wash skin with warm water and soap
- US Props & Effect is not liable for any injury, accident, or damage that results from use or misuse of a product
- for bulk orders- contact us for discount pricing information
- for rushed orders- contact us for upgraded shipping information
shipping information:
- most products are shipped out 1-5 business days from order placement
- some of our more fragile prop products are made to order
- Shipping Pick Up Days are Mondays, Wednesdays, & Fridays
- products are shipped method chosen at checkout or fastest method available
- when possible- we use recycled materials/re-use shipping materials for shipping
- if you are needing a specific mail service- contact us prior to placing your order
- if your item is lost or damaged in transit- Don’t worry all shipments are insured. Contact your local shipping provider and process a claim.
- if your order is over $500, extra insurance can be purchased for your shipment
- for freight/large orders- contact us directly to arrange shipping
- if you are local to Nashville and would prefer pick up/meet up- contact us prior to placing your order
- reminder- we are not the shipping company, we will not be held responsible for weather delays/possible damage or lost packages.
production information:
- for bulk/long term pricing- contact us prior to ordering
- for prop master & set design services- contact us directly
- for custom creating a prop- contact us directly
- for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
- to carry our item in your shop- contact us for wholesale/private label pricing
- for use as promotional/ film or tv marketing materials-contact us for possible discount
- for a w9- contact us prior to ordering
police/military training information:
- for bulk/long term pricing- contact us prior to purchase
- for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
- to customize training products- contact us prior to purchase
content creator/influencer information:
- to collaborate in exchange for free product- contact us
- for promotion/to create a custom discount code for your followers- contact us
- to customize a product specifically for you/your brand- contact us
school/theatre information:
- for bulk/long term pricing- contact us prior to purchase
- for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
- for customized student prop training kits- contact us
- to schedule a zoom with your class and one of our prop professionals- contact us
covid information:
- possible production & shipping delays can occur due to covid and local ordinances
as seen on: