fyi

fyi
product information:
  • due to the hand made nature of our products, colors, and variations may vary
  • due to the hand made nature of our products, returns are not accepted
  • we use recycled plastics for packaging materials
  • we do not offer prop rentals, only prop sales 
  • feel free to inquire about items prior to purchase
  • use caution with all products
  • blood can cause staining, please keep off of porous fabric, wash skin with warm water and soap
  • US Props & Effect is not liable for any injury, accident, or damage that results from use or misuse of a product
  • for bulk orders- contact us for discount pricing information
  • for rushed orders- contact us for upgraded shipping information

 

shipping information:
  • most products are shipped out 1-3 days from order placement
  • some of our more fragile prop products are made to order
  • Shipping Pick Up Days are Mondays, Wednesdays, & Fridays
  • products are shipped method chosen at checkout or fastest method available
  • when possible- we use recycled materials/re-use shipping materials for shipping
  • if you are needing a specific mail service- contact us prior to placing your order
  • if your item is damaged in transit- contact us and we will file a claim for the package with the carrier
  • if your order is over $500, extra insurance can be purchased for your shipment
  • for freight/large orders- contact us directly to arrange shipping
  • if you are local to Nashville and would prefer pick up/meet up- contact us prior to placing your order
  • reminder- we are not the shipping company, we have no control over weather delays/possible damage

 

production information:

  • for bulk/long term pricing- contact us prior to ordering
  • for prop master & set design services- contact us directly
  • for custom creating a prop- contact us directly
  • for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
  • to carry our item in your shop- contact us for wholesale/private label pricing
  • for use as promotional/ film or tv marketing materials-contact us for possible discount
  • for a w9- contact us prior to ordering

 

police/military training information:

  • for bulk/long term pricing- contact us prior to purchase
  • for tax exempt orders- please email us your tax resale certificate or tax exempt certificate
  • to customize training products- contact us prior to purchase

 

content creator/influencer information:

  • to collaborate in exchange for free product- contact us
  • for promotion/to create a custom discount code for your followers- contact us
  • to customize a product specifically for you/your brand- contact us

 

school/theatre information:

  • for bulk/long term pricing- contact us prior to purchase
  • for tax exempt orders- please email us your tax resale certificate or tax exempt certificate 
  • for customized student prop training kits- contact us
  • to schedule a zoom with your class and one of our prop professionals- contact us

 

covid information:
  • possible production & shipping delays  can occur due to covid and local ordinances

 

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