Shipping policy
shipping information:
- most products are shipped out 3-5 days from order placement (may ship sooner, some items may ship later)
- If you need a specific deadline please contact us prior to placing your order
- some of our more fragile prop products are made to order
- Shipping Pick Up Days are Mondays, Wednesdays, & Fridays
- products are shipped method chosen at checkout or fastest method available
- when possible- we use recycled materials/re-use shipping materials for shipping
- if you are needing a specific mail service- contact us prior to placing your order
- if your item is damaged in transit- contact us and we will file a claim for the package with the carrier
- if your order is over $500, extra insurance can be purchased for your shipment
- for freight/large orders- contact us directly to arrange shipping
- if you are local to Nashville and would prefer pick up/meet up- contact us prior to placing your order
- reminder- we are not the shipping company, we have no control over weather delays/possible damage